Jeff Nickerson

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jiggle me up some eggs!

7 months ago from web
@kymburleigh you got a new car?

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mic check...1 2

7 months ago from web

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Jeff Nickerson

Technology Specialist

Online Media | San Francisco Bay Area, US

I have worked as a technology support professional for many years and enjoy the challenges and successes that this role brings. My experience has allowed me to be a member of technology teams supporting local and remote offices of more than 500 clients. These environments have been varied and include broadcast television, on-line media, and motion picture production facilities. I have also supported and managed IT initiatives for an international product sales company, and the corporate offices of a California consumer thrift and loan. My goal is to analyze technical requirements in order to implement solutions that are not only effective, but focus on communication and provide a maximum in client satisfaction.

Dec 2008 - Present

IT Support Specialist / Mevio.com
Oct 2008 - Dec 2008

IT Support Specialist / KRON-TV
Aug 2006 - Jul 2007

Technology Production Management Coordinator / PDI DreamWorks

• Coordinated TPM meetings, projects, and demonstrations for Technology Production groups • Managed departmental email groups, contact lists, and emergency escalation documentation • Responsible for corporate preventive maintenance notifications and technology status advisories • Planned desktop hardware & software deployments, system exchanges, and upgrades • Tracked the development of new technology initiatives and R&D related requests
Feb 2005 - Sept 2005

Project Coordinator / Bare Escentuals

• Managed the lifecycle replacement project which replaced systems for 120 plus staff members in two locations • Active in several phases of the corporate headquarters and product distribution center relocation project for Bare Escentuals / MD Beauty Cosmetics Co. • Worked closely with management to research solutions for call tracking and problem resolution software • Organized end-user training for new systems and technologies • Provided concepts for a system to control, depreciate, and recycle fixed assets • Planned the layout and purchase of imaging equipment for corporate office and off-site distribution center
Jan 1998 - Aug 2004

Desktop Support Supervisor / TechTV

• Established a liquidation process for recycling of retired assets • Managed a help desk staff of four skilled technicians • Planned and coordinated IT requirements for TechTV’s CES and E3 broadcast events • Led the relocation of TechTV news bureaus and sales offices in Washington DC, Chicago, and New York • Coordinated the deployment and maintenance of all desktop systems • Created orientation documentation for new hire training
May 1992 - Jan 1998

Support Technician / Fireside Thrift

Contributor to a full redevelopment and launch of financial system software to all locations Provided support to all locations as a helpdesk technician and on-site software support Responsible for building and repairing Microsoft Windows desktop workstations and servers Worked closely with staff software developers to create and deploy custom Insurance Tracking application Traveled to branches supporting for computer systems, network hardware, printers, and telephones